Senior IT Support

Base Port Unggul · 📍 Tangerang Selatan, Banten · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 9.000.000 per month
Base Port Unggul is looking for a Senior IT Support to join our team. In this role, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems. If you are a highly skilled IT professional with a passion for problem-solving, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees, including troubleshooting hardware and software issues,Monitor and maintain IT systems, including servers, networks, and security systems,Install, configure, and update software and hardware as needed,Develop and implement IT policies and procedures,Provide training and support to employees on IT-related topics,Work with vendors and contractors to ensure the timely delivery of IT services,Monitor and analyze system performance to identify areas for improvement,Develop and implement disaster recovery and business continuity plans

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field,Minimum of 5 years of experience in IT support or a related field,Strong knowledge of IT infrastructure, including servers, networks, and security systems,Familiarity with ITIL or other IT service management frameworks,Strong problem-solving and troubleshooting skills,Excellent communication and interpersonal skills,Ability to work independently and as part of a team,Familiarity with cloud computing and virtualization technologies is a plus

🛠️ Keahlian

IT support and troubleshootingNetwork administrationServer administrationSecurity systems administrationIT policy development and implementationTraining and support for employees on IT-related topicsVendor and contractor managementSystem performance monitoring and analysisDisaster recovery and business continuity planning
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